Privacy Policy

Woolen.co.za is operated by Afromontane UK Ltd. This Privacy Policy explains how we collect, use, and protect your personal information.

Afromontane UK Ltd is committed to safeguarding your privacy. We do not share your information with third parties except when required to fulfil your order, comply with legal obligations, or protect the rights, property, or safety of our customers or company.

1. Information We Collect

We may collect the following personal information when you:

• Visit our website
• Register an account
• Place an order
• Save your details with us
• Contact us with questions
• Participate in promotions

Information collected may include your name, email address, phone number, postal address, and order details.

We also collect technical data such as:

• IP address
• Browser type
• Operating system
• Date/time of website access
• Referring link or search engine used

This information helps us improve our website and understand how customers use it.

2. How We Use Your Information

Your information may be used to:

• Process and fulfil orders
• Send order confirmations and shipping updates
• Communicate about products, services, promotions (only if you opt-in)
• Understand shopping preferences and personalise the website
• Improve website functionality and customer experience
• Protect website security
• Respond to inquiries and provide support

You may opt out of marketing communications at any time. Contact us if you wish to be removed from our mailing list.

3. Website & Credit Card Security

We take online security seriously. Woolen.co.za does not store credit card or EFTPOS information.

Afromontane.com uses Secure Sockets Layer (SSL) encryption to protect your data during transmission—ensuring that sensitive information such as credit card numbers remains secure.

For your safety:

• Keep your login details confidential
• Always log out when using a shared or public device

4. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page. Your continued use of the website indicates acceptance of any updated policy.

If you have questions about this Privacy Policy, please Contact Us.